Oracle User Productivity Kit (UPK) Services

Oracle User Productivity Kit (UPK) Services

overview
Oracle UPK Practice at KPIT offers end-to-end solution on Oracle UPK application. We offer deep industry expertise and technology competence to provide easily deployable solutions for our customers. Oracle UPK is an easy-to-use collaborative and comprehensive content development, deployment, and maintenance platform for increasing project, program and user productivity.
Salient Features
It is a synchronized content development platform
It enables organizations to drive user productivity and mitigate risk
It provides value through all the phases of the software lifecycle
It helps reduce the time to deploy & ensures end-user adoption.
Oracle User Productivity (UPK) Services

A Gartner survey highlights that nearly 76% of the employees/users of IT systems lack in their daily competency skills
64% of users were below-standard - they were able to use some functions of the software but were unable to utilize the full benefit of the systems functionality
12% of users could not get through - they could not complete the tasks assigned to them within the stipulated time
Oracle UPK - Paramount to Software Lifecycle
Oracle Software Lifecycle Big
Diesel engine manufacturing giant achieves
content standardization with UPK Center of Excellence (CoE)
Offerings


Advisory Services
Requirement Analysis, Design and Planning
Best practices
Infrastructure and Resource requirement
Identify challenges, risks and mitigation
Establishing Framework
Center of Excellence (CoE)
Knowledge Center
SSO / LDAP / SSL
External Access
Global Support
Developing Content
Content Creation, Development and Editing
Content Upgrade
Content Reviews
Knowledge Management.
Extending Knowledge
LMS / SCORM / AICC
Training Services
End User Assessments
Harnessing Technology
In Application Support
Integration with Testing suites
Integration with Oracle Tutor
Localization
Multimedia and Customization
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