Businesses today, need to deliver a seamless customer experience across all communication channels - in-person, on the phone, on social media, and via mobile devices. With SAP Hybris Cloud for Sales and SAP Hybris Cloud for Service, empower your sales and service teams to engage with customers in a more meaningful and relevant way.
We offer you Cloud for Customer, customized for the way you do business and enhanced with pre-built ERP integrators and extended marketplace solutions add-ons. Be up and running in a few weeks!
Date: Thursday, 23rd March, 2017
Time: 03:00-04:00 PM IST
Cloud for Customer Offerings

Cloud for Sales

Collaboration and social selling
Account management and intelligence
Opportunity management and insights
Mobility
Productivity and personalization
Real-time actionable analytics
Back-Office integration and mash-ups
On-Demand

Cloud for Service

Track interactions and engage across social media channels
Linked knowledge base to resolve reported issues quickly
Enable standard responses to customers using templates
Surveys to gauge customer satisfaction
Analyze performance and response teams first call
resolution rate, time to closer and volume
Key Highlights of the Webinar:
  • Solutions devised to ensure your business always take center stage
  • Go beyond traditional selling
  • How SAP Hybris C4C helps businesses to increase customer acquisition and customer satisfaction?
A must attend webinar for:
  • CXO’s, IT Director and IT Head
  • Director of Sales, Head of Sales and Service
  • Director of Marketing and Head of Marketing
Join us for an insightful session on SAP Hybris C4C to understand how KPIT Technologies has helped leading organizations to transform themselves according to changing market conditions and customer expectations.
Speaker at the event

 
Mr. Yaswanth Kotakonda
SAP CRM/C4C Solution Architect, KPIT
Mr. Yaswanth is a Certified SAP CRM, SAP Hybris C4C Sales and SAP Hybris C4C Consultant with an experience of more than 10 years.
 

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