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SAP HCM & SuccessFactors Support Services

At KPIT we offer flexible application support and services for SuccessFactors, SAP and all of your technology needs. Whether you are a small business or large enterprise, we have solutions that adapt to your changing budgets and service level requirements. KPIT brings together a team of multi-certified SAP HCM & SuccessFactors experts to provide comprehensive problem solving solutions and services. Their product knowledge with multiple SAP releases and third party products provides your organization with accelerate support for all your project requirements.

KPIT Flexible AMS for SuccessFactors

Flexible Application Management & SLA’s

  • Flexible Global Service Plan that “complements” your SuccessFactors free basic support or paid Premium or Platinum support plans
  • Flexible Service Plan with services not included in the SuccessFactors support plans - stop-gap system admin support, training, custom reports
  • Flexible Service Level Agreement (SLA) adjustable to match changing service level requirements
  • Flexible Payment Model adaptable to budget and cash flow requirements as the support level needs change
  • Flexible Delivery Model including remote/onsite and onshore/offshore resources and both dedicated and team-based service representatives
  • Flexible Mobile Cloud Self-Service Tool-Set for incident management, with dashboards and analytics to manage your support costs, increase efficiency and improve overall service levels
  • Flexible Application Coverage Model can be expanded to cover SF, SAP and all of your technology applications

 

 

 

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Related links

Brochure KPIT SuccessFactors Solutions & Capabilities
KPIT SuccessFactors Cloud Solutions & Capabilities